Find your satellite or cable provider and the corresponding channel for W Network below. If you don't find your provider listed below, and you can't find W Network in your channel guide, contact your TV provider to find out how to get W Network.

W is now Part of the Bell Digital Basic Package (available to Ontario Bell Expressvu customers).
The W Network specialty channel is not currently available outside of Canada and is not affiliated with any other international networks. However, international audiences may use our website resources.

To find out about employment opportunities at Corus Entertainment, visit the website at www.corusent.com. At this time, Corus Entertainment Inc. does not have a formalized internship program in place.

TTY/Teletypewriter: (Deaf and hard of hearing) 416-214-0110

Visit the BE ON TV section of our website for more information regarding shows that are currently seeking participants. Producers typically choose project sites within the Canadian city in which filming is based.

Where do I find W Network's full TV Schedule?

There are many convenient ways to access W Network schedule information on our website. Please note that all schedule information currently defaults to Eastern time.

ON TV - At the left-hand side of every page, [just under the "Beauty & Style" tab], you will see the "ON TV" tab. Click on this item to find a drop down menu that will allow you to see W's current programming. At the bottom of the ON TV menu you will see a FULL SCHEDULE menu. Click on this to access our full daily schedule.

WHAT'S ON RIGHT NOW - Near the top right-hand side of every page, [just under the "Video" tab] is WHAT'S ON NOW with a listing of what's playing on W Network at the exact moment you land on our site.  Immediately to the right of the show name you will see another link to the Full Schedule. Click on this link to access our full dailyschedule.

PAGE VIEWS - Our FULL SCHEDULE page also offers various views of our programming schedule.  For example, by clicking on one of the tabs at the top of the page you can see our schedule in a DAILY SCHEDULE or WEEKLY format.  Also, you can select the MOVIES ON W tab to view just the movies in our schedule. Select the WMOVIES and WMOVIES Weekly tabs to see the upcoming schedule for our new sister station, W Movies.

How can I see shows times for my time zone?
At the top of the DAILY and WEEK AT A GLANCE schedule pages there is a drop-down menu that defaults to the "Eastern" time zone. If you would like to see the schedule for another time zone, simply select the correct zone from the drop down list and the schedule will update the information accordingly. Note: There isn't currently a drop down menu for time zones in the MOVIES section. Both the Eastern and Pacific broadcast times for movies are indicated along with the broadcast date.

Resource Guides

Many of the Canadian Original Productions on W Network provide resource information. You'll find this information in the episode details on our Show Pages.  To get started, pick the show you're interested in from the list on our All Shows Page.

Why can't I see the resource guides?

Most of our resource guides open in a new browser window as PDF documents. You will need the free program Adobe Reader to view or print them, if you don't have it already.

Here's what to do: Before you download, save the resource guide page link to your 'Favourites' or 'Bookmarks' in your browser menu so you can find it again easily. Download the free Adobe Acrobat Reader and then restart your computer. Then open your browser again, go to your 'Favourites' or 'Bookmarks' list, open the resource guide page you saved and click the link again.

Can I hire Candice Olson of Divine Design for a design project in my home?

Candice Olson is no longer taking on private projects and is not available for consultations of any kind.

Why can't I see the pictures on the Divine Design microsite?

The Divine Design website operates in Flash, so upgrading your browser and Flash will probably allow you to see the pictures. Here's what to do:

• Download the Latest Version of Your Browser: Microsoft Internet Explorer or for Mozilla Firefox
• Download Flash

 

How do I find out where Candice shops for Divine Design?  How can I find resources for a particular episode I saw?

Step 1

Visit the Divine Design show microsite.

• Close the Upcoming Episodes at the top right side of the screen
• Move your mouse over View Episode at bottom left
• Select Switch Episode in the menu that appears
• What is the number of the episode you’re looking for? Use this list to find your episode in the corresponding Series (Episode 1–145, Series 100-1100).

• Select the Series number for the episode you want to view (look to the far Info Window on the right side of the screen for the Series list)
• Select your episode or click the More arrow at the bottom of the Main Divine Design Window until you see your episode. Move your mouse over View Episode and then select Catalogue and Where Does Candice Shop to find the resource information of interest.
  
  Note: If you still can’t view the pictures, it may be due to the speed of your internet connection and your computer may be having difficulties with processing the site.

For the most up to date information on new W Network shows, refer to the All Shows page or can you can check the Daily Schedule.

You can keep up to date on our current line-up of blockbuster movies by visiting the Movies section of our website.

Is it possible to order a copy of a W Network show?
W does not offer this type of service. However, refer to our online SCHEDULE for up-to-date information and potential repeat airdates.

Where can I find contact information and/or information related to a show that’s no longer airing on W?
We generally can’t maintain information on programs with contracts that have expired or that have not been included in our schedule for more than a year. Keep up to speed on our current W Network programming line-up by visiting our Daily Schedule.

Style by Jury is no longer in production and the producers aren’t currently seeking participants. Refer to our Be On TV section for W shows that are currently seeking participants. Catch Style by Jury on our sister station, CosmoTV! Visit the Style by Jury show page on Cosmotv.ca for all the details on upcoming episodes.

We support the following 4 browsers:
IE 7
IE 8
FireFox 3.5
Safari 4 (for Mac only)

How can I enter contests?  

Go to the Contest page, within the Fun Stuff section, and follow the rules and instructions for the contest you'd like to enter.

Why won't the contest entry form accept my postal code?

• Ensure that you you aren't using the number '0' (zero) for the letter 'O' or vice versa
• Safari may try to auto-correct your postal code to create a Zip Code. Try an alternate browser or turn Safari’s web form features off.

I want to enter a contest, but I can't access the page. How can I enter?

Pop-up blockers in browsers may prevent some contest graphics from appearing. Turn off the pop-up blocker in your browser to view the contest pages. You may also want to make sure the cookies on your computer are enabled. If you still can't access a contest page or download an entry form, we recommend that you close out of Wnetwork.com and log on again a little while later to try again.

One Entry Per Day
Some of W's contests allow only only one (1) entry per person, per e-mail address, per day. Please check the rules for the particular contest you wish to enter. For the purposes of our contests, one day is defined as 24 hours. Note: If you enter a contest with a rule of one entry per day, you'll need to wait 24 hours before you enter again or your entries won't be valid.

How can I find out who won a contest?
After we draw the contest winner(s), we notify them by telephone or mail, depending on the contest rules. Once we notify the winner(s), they must sign release forms and return them to us before we can announce their names. If you're a winner, you'll find out before your name is posted on our website. Check our Contest Winners page to see the winners of our recent contests.

Visit the Contest page of our website for additional answers to your questions about Wnetwork.com contests.

Quick Click can help you enter W contests quickly and efficiently.  Instead of needing to re-type all your basic info (first name, email address, and so on) every time you enter a contest, you can simply log in to W and click the “quick click” button on the contest form.  Then most of the fields will automatically populate.

To get started, you’ll need to fill out the extra fields on the edit profile page .  Then get clicking! [Quick Click info is midway down the page.]

Please note that Quick Click is optional.  Even if you have filled out the Quick Click section in your profile, you will always have the option to complete a contest form manually.

Why can't I see videos?

We’re sorry if you’re currently encountering difficulty playing our online videos. There are known issues with our video player in several versions of Firefox, and we are working to remedy them. If you would like to view our videos, we recommend you do so using Internet Explorer 7 or Internet Explorer 8. Thank you for your patience. 

Video clips on wnetwork.com are available for computers equipped with:

• PC and Mac operating systems 
• The latest versions of Internet Explorer and Mozilla Firefox (Download the latest version of your browser here: Microsoft Explorer or Mozilla Firefox) 
• Cookies turned on
• Microsoft Windows XP or Mac OS X (or newer)
• Adobe Flash Player 9 or higher (Download Flash here)

Can I watch full episodes of shows on Wnetwork.com?

We currently have a limited selection of full episodes available.

When I click on a video, why does a 'this content is not available' message show up?

• The video you're trying to see may no longer be available
• Our videos are available to Canadian viewers only. To check your internet provider's location
  

  go to www.dnsstuff.com. Your internet provider's location will appear at the top right of the page.

I tried all of the above suggestions. Why can't I see the videos now?

Please send the following details through the Contact Us page and we'll try to assist you.

• Your operating system (PC, Mac)
• Your browser name and version number
• A description of the issue

As a temporary solution to issues with Games loading too big or part of the game being out of view, load your desired game and right+click the game area with your mouse.  Select the "Show All" option.  This will shrink the game and provide a full view.

Where are the games? Where is W Jongg?
All the W games, including W Jongg, can be found on the Games page, within the Fun Stuff section.

I'm having problems getting the game to load.

1. Update your Flash Player. All our games are built in Flash. Please ensure that you have the most recent version of the Flash Player. For more information, or to update your player for free, please visit: http://get.adobe.com/flashplayer/
2. Clear your cache. The more you surf the web, the more temporary internet files get stored in your cache. When the cache gets very large, it can cause odd graphics problems. To clear your cache in Internet Explorer:
   
   Go to TOOLS and choose INTERNET OPTIONS
   Under "temporary internet files" click "delete files"
   
   Note: The first time you re-visit your usual sites after you have cleared your cache, they may load a bit slower. This is normal. The next time you return, it will be back to usual speed.
3. Close your browser windows & then re-open them.
   
   If you have completed these three steps and are still experiencing difficulties with loading games, please contact us.
    

Can I make the game bigger?
Our games are optimized for play at a screen resolution of 800 x 600. You can play the games at any screen resolution, but if you have a higher resolution the games will appear smaller on the page.

To change your screen resolution (on PCs):
  » go to your desktop (ie. close or minimize all your open windows)
  » right-click the mouse button
  » choose "properties"
  » choose the "settings" tab (usually the last one on the right)
  » change the "screen resolution" setting to 800x600
  » click "OK"
 
Which browsers do the games work best in?
The W games have been tested to work on PCs (Internet Explorer & Firefox) as well as MACs (Safari & Firefox).

Can any of the games on wnetwork.com be downloaded to my computer?
At this time, downloadable versions of our games are not available.

If you see a "404 Page Not Found" message with the W Network logo, the link you clicked may be broken.

To notify us of a broken link, please note the following details:

• The name of the show
• The episode number
• The episode title
• The text of the link you clicked on

Please send the details through the Contact Us page. We'll fix the link on the site and notify you as soon as we can. Please note due to the volume of inquiries we receive, we may not be able to respond immediately.

You can increase or decrease the font size by selecting the VIEW button on your browser's navigation bar. Scroll down the menu to 'Text Size' and click on one of the options to increase or decrease the font size.

I can no longer find show reminders.

The show reminders feature is currently unavailable. We are working on optimizing this feature for our W Members and are currently aiming to bring it back in the future

Is WNetwork available outside of Canada?

The W Network specialty channel is not currently available outside of Canada and is not affiliated with any other international networks. However, international audiences may use our website resources. 

Why can't I see a video online?

Our videos are geo-targetted and available to site users in Canada only.

We're always interested in hearing from our viewers and value all feedback. Your comments and questions will be shared with the appropriate departments. However, due to the volume of inquiries we receive we aren't able to answer every individual question.

If you'd like to comment on our website or any programs you have seen on W Network, please write to us from our Contact Us page.

We're always interested in hearing from our viewers and value all feedback. Your comments and questions will be shared with the appropriate departments. However, due to the volume of inquiries we receive we aren't able to answer every individual question.

Can I hire Candice Olson of Divine Design or Jane Lockhart of Colour Confidential for a design project in my home?

Candice Olson is no longer taking on private projects and is not available for consultations of any kind. However, the producers of Colour Confidential have suggested that viewers who wish to contact Jane Lockhart for a private consultation should send an email to Jane Lockhart Design Communications Inc at: info@janelockhart.com.

We provide a selection of recipe resources for many of our W Network shows. Refer to the SHOWS section of our website and select the RECIPES tab on each show page for a selection of recipes. Also, visit the Food and Nutrition section of wnetwork.com where hosts from shows including Healthy Gourmet, You Are What You Eat and more will provide answers to your questions.

There are over half a million members signed up with Corus Entertainment, the parent company of W Network and other leading specialty channels. This message means the Username you selected has already been taken. To register, you'll need to enter an alternative username. Once you select a unique username and password you'll be able to complete your registration as a Wnetwork.com member.

If you’ve forgotten your username and/or password, enter your e-mail address in the field on our password retrieval page. Your username and password will be e-mailed to the account you registered with shortly.

Log in and click on the Edit Profile  link at the top-right corner of the page. Change your details and click on 'Submit'.

All users can rank categories when they first visit the website.  However, in order to edit your choices you will need to be logged in as a W member.  If you are not currently a W member, click here to join now.  If you are a member, log in and visit your “edit preferences” page, and you will be able to change your category rankings at the top of the page.

In order to use this feature, you must be a W Member, and you must be logged in to the website.  (If you are not currently a W member, click here to join now.)  At the bottom of every article & tip, there is a blue bar titled “Send Us Your Comments”.  Simply type your comment in the blank space provided and click “submit”.  Please note that comments are moderated before they go live on the website, and so there may be a time delay of up to one business day before your comment appears.

Please note that comments are moderated before they go live on the website.  If your comment is selected for posting, there may be a time delay of approximately one business day before your comment appears.

In order to use this feature, you must be a W Member, and you must be logged in to the website.  (If you are not currently a W member, click here to join now.) Once you are logged in, a hyperlink will appear in the upper right hand corner of each page of the website that says “my W”.  Click that hyperlink to access your “my W “ page.

All content pages – articles, tips, Experts, Videos, and show microsites – have “+ to my W” icons near the top of the page.  When you are logged in, simply click on the "+ to my W" icon. Your favourites will be saved in your personal My W page automatically. In order to use this feature, you must be a W Member, and you must be logged in to the website.  (If you are not currently a W member, click here to join now.

Yes.  You do not need to be logged in, or even be a W member, to rate content on W.  Anyone can rate content by clicking on the RATE stars listed at the top of each article and tip.

Your top content category choices and favourites are correlated to your My W membership. If you're not using your usual computer, simply log in with your user name and password and your personal settings will be applied.

There is a My W login area at the top right of the site.  This is a global feature that travels with you no matter where you are on www.wnetwork.com.  When you are logged in, you will see a "myWpage" link. Click on this link to go to your My W page. If you don't see this link, it means you will need to login first to get to your MyW page.

Members can subscribe to Wnetwork.com's newsletter by logging in [top right of every page], clicking ‘edit profile’ and checking the 'W Extra' box beside the message, "Yes, I would like to receive updates from WNetwork.com, including the W extra e-mail newsletter."

If you're not a W Member yet, Join Now page to subscribe to the W Extra Newsletter.

You can unsubscribe from Wnetwork.com's newsletter by logging in, clicking ‘Edit Profile’ and un-checking the 'W Extra' box beside the message, ""Yes, I would like to receive updates from WNetwork.com, including the W extra e-mail newsletter."

You can also go to your e-mail inbox, open a message from Wnetwork.com and click on the 'Unsubscribe' link at the bottom.

Do you have questions about home decor, relationships, beauty & style, renovations, personal finances or nutrition?  Visit any of our W Expert Q&A pages, where hosts from shows including Love It or List It, Take This House and Sell It, Style By Jury, The Agents, will provide answers to your questions.

You may find it helpful to browse the advice archives to see if our W Experts have already answered your question. If not, click on “Ask Your Question', type in your question and submit. Each expert answers between 2 and 4 member questions each month.

In order to use this feature, you must be a W Member, and you must be logged in to the website.  (If you are not currently a W member, click here to join now.)

Refer back to the W Expert Q & A pages from time to time for some exciting additions to our selection of hosts from W Network Shows!

To subscribe, please contact:

Carrier:	Channel:	Phone:	Website:
Access Communications	182	1-866-363-2225	www.accesscomm.ca
Bell	333	1-888-SKY-DISH	www.bell.ca/tv
City West	165	1-888-622-6262	www.citywest.ca
Cogeco	149 (Ontario) 147 (Quebec)	1-877-6-COGECO	www.cogeco.ca
MTS	292	1-800-883-2054	www.mts.ca
Nexicom Systems Inc.		1-888-639-4266	www.nexicom.net
Northwestel	353	1-888-423- 2333	www.nwtel.ca
Novus Entertainment	259	1-604-642-6688	www.novusnow.ca
Rogers	326 & 764	1-888-ROGERS-1	www.rogers.com
Shaw Direct (formerly Star Choice)	635	1-866-STAR WEB	www.starchoice.com
Source Cable		1-905-574-6464	www.sourcecable.ca
Videotron	109	1-877-380-2511	www.videotron.com
Westman Communications Group	125	1-800-665-3337	www.westmancom.com

Because W knows women love movies, we’ve launched a new channel dedicated to movies 24/7. From romance to comedy, thrillers to mysteries, W Movies is your one-stop source for movies all day, every day. So tune in and relive the moments when Tom met Meg, when Harrison met Michelle and our favourite of all time, when Richard met Julia.

Since packages and availability of W Movies may vary, we suggest contacting your service provider directly and ask to have W Movies added to your monthly subscription. Your service provider will be able to provide comprehensive packaging information and get you started. Currently our channel carriers are: Bell, Rogers, Shaw Direct, and MTS.

W Movies is carried by many different service providers through a variety of different packages. Not all service providers that carried Drive-In Classics or Sex TV are currently offering W Movies. Please contact your service provider for more information regarding carriage and packaging.

Visit www.wmovies.ca. Sign up to get updates on the upcoming launch of this exciting new channel.

To find out about employment opportunities at Corus Entertainment, visit the website at www.corusent.com. At this time, Corus Entertainment Inc. does not have a formalized internship program in place.

W Movies is a specialty network that is currently not available outside of Canada. We are available through affiliated cable and satellite companies in Canada only.

W Movies does not offer this type of service, however, many of our movies are scheduled more than once and at different times throughout each month. Refer to our schedule for up-to-date information and potential repeat air dates.

TTY/Teletypewriter: (Hearing impaired only) (416)-214-0110

If you'd like to comment on our website or any programs you have seen on W Movies please write to us through the Contact Us page. We're always interested in hearing from our viewers and value all feedback. Your comments, suggestions and questions will be shared with the appropriate departments.